SMS Terms & Conditions

By opting in to receive SMS/text messages from BRANFORD FREEZE LLC (doing business as iCRYO Branford), you agree to receive automated text messages related to our wellness services.

Our messaging programs include:

• Service Messages: Appointment reminders, treatment updates, scheduling confirmations, and service-related communications
• Marketing Messages: Promotional offers, discounts, wellness tips, new service announcements, and special events (if opted in separately)

By checking the consent checkbox(es) on our forms and providing your mobile phone number, you expressly consent to receive text messages from BRANFORD FREEZE LLC.

Consent is not required as a condition of purchasing any goods or services. You may opt out at any time (see Opt-Out section below).

You represent that you are the owner or authorized user of the mobile device you use to receive messages, and that you are authorized to approve any associated charges.

Message frequency varies based on your communication preferences and interactions with our services:

• Service Messages: Typically sent when you have appointments or active treatments (e.g., appointment reminders 24-48 hours in advance)
• Marketing Messages: If opted in, you may receive 2-4 promotional messages per month

You can adjust your preferences or opt out at any time.

You can opt out of receiving text messages at any time by using one of the following methods:

• Reply STOP or OUT to any text message you receive from us
• Call us at (203) 951-6186
• Email us at info@icryobranford.com

After opting out, you will receive a confirmation message and will no longer receive text messages from us (unless you opt in again in the future).

Note: Opting out of marketing messages does not affect your ability to receive service-related messages (appointment reminders), unless you opt out of those separately.

For assistance with our messaging program:

• Reply HELP to any text message for support information
• Call us at (203) 951-6186
• Email us at info@icryobranford.com

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to any messages you send or receive. Check with your mobile carrier for details about your text messaging plan.

BRANFORD FREEZE LLC does not charge for text messages, but your carrier may charge based on your plan.

We do NOT sell, share, rent, or otherwise disclose your mobile phone number to any third parties for their marketing purposes.

Your phone number will only be used:

• To send you the messages you have consented to receive
• For internal business purposes related to providing our services
• As required by law or to protect our legal rights

For complete information about how we handle your personal data, please review our Privacy Policy.